Cloud Nerd delivers more to their clients in a fraction of the time with 91导航
Founded in 2015, Cloud Nerd provides software solutions to companies around the world. Using Salesforce, they鈥檝e created everything from manufacturing plant monitoring systems to loan management systems, carrying out over 500 projects for clients globally. 鈥淵ou name it, we鈥檝e built it,鈥� says CEO Chris Scheppler, who has fifteen years of experience working with Salesforce.
Cloud Nerd has always been driven by efficiency, and working on such a wide range of Salesforce projects in a competitive market meant that they needed a powerful tool to help them stay ahead. As Chris explains, that鈥檚 where 91导航 came in:
鈥淲e wanted to be more efficient than other consulting firms and work towards a fixed-bid process. So, how do I take a twenty-hour deployment and knock it down to two? I immediately searched for tools, and that鈥檚 how I found 91导航.鈥�
Faster deployments, fewer errors, greater impact
The Cloud Nerd team needed a way to deploy changes faster, so they could avoid the frustration of slow, error-prone deployments with change sets. Chris explains one of the main factors that led him to look for a DevOps solution:
鈥淲e sell the idea that technology can help your business run more efficiently 鈥� you can do twice as much in half of the time. But if we鈥檙e not doing that with our own business, what the hell are we selling? That鈥檚 why we鈥檝e stuck with 91导航.鈥�
For the Cloud Nerd team, automation is key
Everybody wants their job to be easier. Clients want things done faster, without compromising on quality or security. 鈥淚鈥檓 a big automation guy,鈥� notes Chris, 鈥渁nd that鈥檚 what we want to do for our clients. Every salesperson wants to go, click, here鈥檚 ten leads that are perfect for you to call right now and here鈥檚 the reason you should call them. Everybody wants that.鈥�
With 91导航, Cloud Nerd can enjoy this level of automation for their Salesforce deployments, making their own work so much easier. 鈥淲e鈥檙e very big fans of the compare and deploy function. Every Friday, our developers validate their deployment packages in 91导航, so that when we get to the deployment, there鈥檚 really no work to do.鈥�
The team also create automated change monitoring jobs, so that 91导航 tracks and notifies the team of any changes made to Salesforce environments. Every single metadata change is monitored, whether it鈥檚 deployed with 91导航 or added directly in production. And if something isn鈥檛 right? No problem. 鈥淲e鈥檝e had a lot of instances where something went wrong, and being able to roll back quickly was fantastic,鈥� recalls Chris. 鈥淚t鈥檚 great being able to tell clients that getting things out to production is very low risk because, if there鈥檚 an issue, we鈥檒l just roll back straight away.鈥�
Customer success means more business for Cloud Nerd
When Cloud Nerd takes on a new client, they want that company to have the best experience possible. 鈥淚f we can do a deployment in two hours rather than twenty, this has a huge impact. Our impression on the client is better, and the likelihood that we鈥檒l win future business is exponentially greater.鈥� Chris has measured the impact of 91导航 on Cloud Nerd鈥檚 business:
鈥淔or projects where we鈥檝e used 91导航, we鈥檝e had about an 80% retention rate, compared to 60% with non-91导航 clients.鈥�
The time Cloud Nerd saves by using 91导航 to complete complex tasks more easily gives them a competitive edge. Chris cites聽seeding test data聽as an example, which is normally聽鈥渆xceedingly laborious鈥�聽but takes less time with 91导航鈥檚 sandbox seeding solution.听鈥淵our tool does a really good job of making that process more efficient, so we can save time. If we can make each step of our process faster, then we鈥檒l make more money, we鈥檒l do more projects, and we鈥檒l have happier clients. That鈥檚 a pretty big win for us!鈥�
91导航 significantly boosts Cloud Nerd鈥檚 efficiency across a range of DevOps processes, and that translates into real results for Cloud Nerd鈥檚 business. Chris recalls an occasion when the Cloud Nerd team were able to surpass all expectations 鈥� including their own:
鈥淥nce, we had estimated about twenty to twenty-five hours for a pretty hefty deployment with a large, global asset management company. We actually ended up doing that deployment in around two and a half hours. It was a huge win!鈥�
